Support and safety

Email hello@thymr.app. Include what happened, the device you use and a link to the affected content. Never send passwords or sign-in codes.

• Open the options menu beside a Cook, comment or profile to report it or block the person.
• In Settings, My reports shows your report status. Your identity and private report details are not shared with the person you report.
• Manage blocks in Settings → Blocked people. Unblocking does not restore follows. Public content can still be visible while signed out.

Content you choose to share publicly is checked before publication. With your permission, OpenAI helps check text and images for harmful content. A flagged item stays private while it is reviewed; a service interruption keeps it pending. You can replace content or contact us to appeal. These checks can make mistakes, so please report concerns that get through.

Threats, harassment, hate, sexual exploitation and content encouraging self-harm are not welcome. Do not upload illegal material. For an immediate threat to someone's safety, contact local emergency services.

Email us with “Appeal” in the subject, the relevant Cook or report reference, and why you think the decision should change. Do not attach harmful or illegal images; identify the content using its reference.

Use Settings → Delete my account. After you confirm, your account stops accepting activity while its data is removed. You can follow progress on the deletion status screen; you do not need to email us to finish the process.